What types of documents can SmartCapture process?

SmartCapture handles a wide range of document types including invoices, receipts, purchase orders, and contracts in formats including PDF, PNG, JPG, TIFF, CSV, XLS/XLSX, TXT, and DOCX.

Does SmartCapture work with our existing Salesforce setup?

Yes. SmartCapture integrates directly with your existing Salesforce org, supporting both standard and custom Salesforce objects and workflows. You do not need to rebuild anything you have already configured.

How accurate is the AI OCR extraction?

The AI OCR engine is designed for high accuracy across varied document formats, including non-standardised layouts. A built-in data validation layer flags discrepancies before data enters Salesforce, providing an additional quality check.

What happens if SmartCapture cannot match extracted data to a Salesforce record?

When SmartCapture cannot confidently match extracted data against existing records or business rules, it flags the entry for human review rather than pushing potentially incorrect data into Salesforce.

How long does SmartCapture implementation take?

Most businesses are up and running within a few weeks. LST Consultancy handles setup and configuration, and provides training for your staff.

Is SmartCapture suitable for high document volumes?

Yes. SmartCapture is built to scale. Whether your team processes 50 documents a day or 5,000, the system handles the volume without degrading performance or data quality.

Can we customise the validation rules and approval workflows?

Yes. Validation rules, matching logic, and approval workflows are fully customisable to match your specific business processes. LST Consultancy works with you during implementation to configure these correctly.